Symptoms |
Cause/Fix |
Notes |
---|---|---|
Scanner runs and frames are received by ScanImage 4, but Y mirror does not scan. |
Thor ECU not correctly receiving line trigger signal from Alazar card. Check line trigger connections. |
|
SI4 reports 'Failed to Get First Frame Clock Time', or similar message, on Grab or externally triggered acquisitions. |
SI4 DAQ board(s) are not correctly receiving the frame clock signal (on PFI line specified in the MDF file) from the Thor ECU. Check this connection(s). |
|
SI4 message that # of frame triggers exceeds (by nearly/exactly 2x) the number of acquired frames |
Frame clock signal is being reflected between Thor ECU and SI4 DAQ board(s). Try a shorter or better wire. |
May need to consider impedance matching issues to handle cases where Frame Trigger signal is teed one or more times. |
Image appears to drift or jump. |
Thor LSM object is not configured to use external clock. Update ThorLSM.xml file to clockSource=1 and ensure laser clock is connected to Alazar board. |
This complete failure only appears with API 1.2/4-chan Alazar board (64-bit configuration). |
Cryptics error about 'char*' and fnCall on LSM initialization |
No board 'Dev1' can be found |
|
Old Issues
Symptoms |
Cause/Fix |
Notes |
---|---|---|
First Focus starts, but subsequent acquisitions fail. |
Thor LSM object is configured for external clock, but no clock signal |
This behavior seems specific to API 1.1/2-chan Alazar board (32-bit configuration). |